01 — Frequently asked

Questions, answered.

What buyers Google before signing up. Trial mechanics, credit costs, refunds, ownership, privacy, team plans, supported models.

What is Single Studio?

A creative production platform with access to a growing set of AI models across image and video (audio coming soon) — one subscription, one workflow, one bill.

How does the 7-day trial work?

You enter a credit card at signup, but we don't charge during the trial. You get 30 credits to test image and video generation. Cancel anytime in the first 7 days and you won't be billed.

How does the credit system work?

Every generation costs a fixed number of credits visible before you click. Image: 1 credit. Video (5s): 20 credits. Failed generations do not consume credits.

How do I choose which models to use?

You're in control: add any models and run them side-by-side, then pick the winner. Credits-first — a failed generation costs you nothing.

What if a generation fails?

Nothing is charged — failed generations don't consume credits. And because you can run several models side by side, you'll usually have other results to keep.

Can I get a refund?

Monthly plans: yes, within 14 days of your most recent charge — pro-rated on remaining credits.

Who owns the content I generate?

You do. Generated assets are yours to use commercially. You own the rights to your outputs.

Is my data private?

Yes. Your prompts, generations, and project organization are private to your workspace. We don't train our models on your content. GDPR-compliant data deletion available on request.

Do you offer team plans?

Yes — Solo ($99/user/mo, 1 user), Studio ($49/user/mo, from 2 users), Agency ($99/user/mo, from 5 users), and Enterprise (contact sales, from 30 users). All include a shared credit pool, role-based access, and audit trails.

What models are supported?

Image: FLUX Pro 1.1, FLUX.2, Ideogram V3, Qwen-Image, Seedream V4, Krea 2 Turbo, Playground v2.5, and more. Video: Kling 2.5 Turbo Pro (5s T2V). Audio: coming soon.